3.0 The Experience Economy 3.1 Introduction 3.1.1 Experience as mountain As Robertson & Wilson (2008) state In a world where consumers atomic number 18 growing more(prenominal) and more indifferent or cynical towards advertising, marketers atomic number 18 faced with the dispute of finding refreshing ways to bewitch the attention of their audience (p.24). Increasingly merchandising is perceived as lacking supposition in its seek methods. The result is that research is non producing new insights into customers behavior, arguably because they argon encumbered by tralatitious segmentation, which is not as powerful as revealing attitudes and nourish sets (NZ Marketing Magazine, 2003). As a result of the confusion engendered by oftentimes merchandising theory, marketing and consumer researchers began to appreciate the importance of hedonic custom and the existential aspects of consumer behavior (Kao, 2008; Holbrook, 2000). This has increasingly resulted in cont emporaneous sparing activity aiming not for output, but for determine via outlay (Lebergott, 1993). experiential marketing is arguably one of marketings close modern orientations, with academics, practitioners and enterprises paying increasing attention to consumers experience and its constituents everywhere the past few decades (Palmer et al., 2009).
However, as with many contemporary marketing innovations it appears to bind been largely overlooked by those knotty in tourism and hospitality marketing (Hannam, 2004; Morgan et al., 2002).The purpose of this chapter is to usher in the experiential marketing framework and consider its role in marketin! g in the contemporary hospitality sector. I discussed in Chapter 4 the argument that aspects of contemporary tourism and hospitality consumption have reflected the phenomena of postmodernism. Whilst, as we have discussed, it is accepted that there are problems with probe tourism and hospitality marketing through a postmodern orientation, it clearly encompasses a broad range of consumer...If you postulate to locomote a full essay, order it on our website: OrderCustomPaper.com
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